FAQs

  • How much does a basic website cost?
    The cost of a basic website can vary depending upon how extensive the content is, and many other factors. For big name web design companies, a basic website usually costs within the range of $1000 to $5000. However, we only charge our small business clients $499 for a procure style website since we understand your challenges as a small business and we keep our overheads as low as possible.
  • How long does it take to make a website?
    There are many factors involved such as how quickly the client can supply content, revisions, approvals, etc. Basic websites tend to take 2 to 4 weeks.  However, we guarantee your website will be ready and running within 2 weeks.
  • What is web hosting? Do you offer web hosting services?
    Web hosting is a service that provides a physical location where a website resides. Customers’ websites are stored on computer servers located in secure and climate-controlled environments & permanently connected to the Internet through high-speed data lines. To focus on our core business, web design, we don’t offer web hosting services. However, we do have a hosting partner, DreamHost. Their package includes free domain name. You can also receive 25% off using our special coupon code “SmallBiz25” when you sign up a web hosting plan with DreamHost. For more info, please visit Hosting.
  • What do I get for the $499 standard package?
    Our standard package provides you with a fully functional website where you can use to communicate with existing customers, attract new clients and market your products and services. All of our website packages are integrated with powerful Google tools to give you even more power and flexibility to grow your business. For a detailed list of what’s included, please visit Services.
  • Do you work on e-Commerce websites?
    We offer simple solutions such as PayPal shopping cart integration with an existing website.
  • Can I change the content of my website by myself?
    Yes. You definitely can. We built your website on WordPress Platform therefore it comes with a user-friendly Content Management System (CSM), through which you can easily update your website content at anytime and anywhere. No programming skills needed to do so.
  • What is the process involved in creating a website?
    Our process is designed to be very easy and simple:

    • An initial email consultation is conducted to gather requirements for the project. Requirements include the goals of the project, the structure of the website (such as an outline). To get started, please download our template and send us back the completed one.
    • The next phase is design. We start working on your web project upon receipt of a small initiation fee. In this phase, an outline of the content is used, along with your logo (if you have one), to create mock-up designs of how the site might look.
    • Once a design is approved, the website is created using content that you provide, and will be placed online for your review/approval before going “live”.
    • Next, Search Engine Optimization needs to be considered.  We take a list of keyword phrases (words that people would use to find your website from a search engine), and using specialized analysis software, modify the website content to maximize search engine results and drive more traffic to your website.
    • Finally, when the website is approved and online, we provide a user guide on how to update your website content on your own properly.

    For more info regarding the process, please visit How It Works.

  • Do I need to buy or learn any software or programming skills?
    Most companies will ask you to build a website yourself using complicated software or programs. With SmallBiz Design we do all the work for you! Simply send us the content you want and our team will create a business website and communications tool to help you attract more customers and establish a professional image.
  • What forms of payment do you accept?
    SmallBiz Design provides an integrated solution for online payments – meaning that you can pay for your web project by using your credit cards or PayPal account if you have one. For more info, please visit Payment Methods.

Any further questions, concerns or feedback? Please contact us directly.